Last Updated: May 23, 2026
Taskwego respects the privacy of our partners, service providers, independent contractors, businesses, and professionals who use the Taskwego platform. This Partner / Provider Privacy Policy explains how Taskwego collects, uses, stores, shares, and protects provider information when you register, create a provider profile, list services, accept bookings, communicate with customers, receive payments, or otherwise use the Taskwego website, provider app, dashboard, mobile application, or related services.
By registering as a provider or using the Taskwego platform, you agree to the practices described in this Privacy Policy. If you do not agree, please do not create a provider account or offer services through Taskwego.
Taskwego is an online service marketplace that connects customers with independent service providers. Providers may use Taskwego to list services, receive booking requests, manage schedules, communicate with customers, complete service jobs, receive ratings and reviews, and process payments or payouts.
This Privacy Policy applies to providers, partners, vendors, contractors, businesses, professionals, and any person or entity using Taskwego to offer services.
Taskwego may collect information that you provide directly, information collected automatically, and information received from third-party service providers.
When you create a provider account, we may collect:
Name
Business name
Email address
Phone number
Password or login credentials
Profile photo
Business logo
Business address
Service location
Provider type
Service categories
Service area
Availability
Language preference
Communication preferences
To help verify provider accounts and maintain marketplace quality, Taskwego may collect:
Business registration information
Professional experience
Service descriptions
Pricing details
Licenses
Permits
Certifications
Insurance information
Portfolio images
Work samples
Business documents
Identification documents, where required
Tax or payout-related information, where applicable
Some services may require additional documentation depending on the service category, local laws, licensing rules, or Taskwego verification requirements.
When you use Taskwego to offer services, we may collect:
Accepted bookings
Completed jobs
Cancelled bookings
Rescheduled bookings
Customer instructions
Service dates and times
Service address or general location
Job notes
Photos related to the service
Messages with customers
Dispute records
Refund-related information
Ratings and reviews
Provider performance history
Taskwego may collect information necessary to process customer payments and provider payouts. This may include:
Transaction history
Service fees
Platform commissions
Payout amounts
Refund adjustments
Chargeback details
Bank or payout account information
Tax forms or tax identification details, where required
Payment processor records
Taskwego may use third-party payment processors to handle payments, payouts, refunds, and chargebacks. Taskwego does not store full payment card numbers unless supported and secured by an authorized payment processor.
Taskwego may collect location-related information to help match providers with customers, display service areas, calculate distance, support booking logistics, prevent fraud, and improve platform performance.
This may include:
Provider service area
Approximate location from device or IP address
GPS location, if enabled
Service address connected to a booking
Travel or arrival-related location data, where supported by the app
You may manage certain location permissions through your device settings. Some provider features may not work properly if location access is disabled.
When you access Taskwego, we may automatically collect:
Device type
Browser type
Operating system
IP address
App version
Login activity
Pages viewed
Features used
Search activity
Booking activity
Provider dashboard activity
Crash reports
Performance data
Date and time of access
Cookies and similar tracking information
This information helps Taskwego operate, secure, improve, and personalize the provider experience.
Taskwego may use provider information to:
Create and manage provider accounts
Verify provider identity, business status, and eligibility
Review provider documents, licenses, or certifications
Display provider profiles and service listings
Match providers with customer booking requests
Process bookings, cancellations, and rescheduling
Enable communication between providers and customers
Process payments, payouts, refunds, commissions, and adjustments
Send booking alerts, platform notifications, and service updates
Provide customer and provider support
Review complaints, disputes, refunds, and chargebacks
Monitor service quality and provider performance
Prevent fraud, misuse, unsafe activity, or policy violations
Improve Taskwego features, search results, and marketplace operations
Promote provider services where allowed
Comply with legal, tax, accounting, regulatory, and security obligations
Enforce Taskwego Terms and Conditions and platform policies
Taskwego may also use provider information to improve marketplace trust, safety, visibility, and service reliability.
Certain provider information may be visible to customers or other users on the Taskwego platform. This may include:
Provider name
Business name
Profile photo
Business logo
Service categories
Service descriptions
Service pricing
Service area
Availability
Ratings and reviews
Portfolio photos
Completed-service indicators
Provider response or performance details, where applicable
Providers should avoid uploading private, sensitive, or confidential information to public profile sections.
Taskwego may share provider information when necessary to operate the marketplace, complete bookings, process payments, comply with laws, or protect the platform.
When a customer books or requests a service, Taskwego may share relevant provider information with the customer, including:
Provider name
Business name
Profile details
Contact information, where enabled
Service details
Booking status
Arrival or service updates
Ratings and reviews
Messages related to the booking
This information is shared so the customer can evaluate, book, communicate with, and receive service from the provider.
Taskwego may share payment and payout information with third-party payment processors, banks, card networks, fraud prevention tools, and payout service providers to process transactions, payouts, refunds, and chargebacks.
Taskwego may share provider information with trusted verification providers or compliance partners to help confirm identity, business status, licenses, certifications, insurance, background-related checks where applicable, fraud prevention, or payout eligibility.
Taskwego may share information with vendors that help operate the platform, including:
Hosting providers
Cloud storage providers
Email providers
SMS providers
Push notification services
Map and location services
Analytics tools
Customer support tools
Fraud prevention services
Payment processors
App performance tools
Marketing and communication tools
These vendors are expected to use provider information only as needed to provide services to Taskwego.
Taskwego may disclose provider information when necessary to:
Comply with law, court orders, subpoenas, or legal requests
Respond to government or regulatory authorities
Protect Taskwego, customers, providers, or the public
Investigate fraud, unsafe conduct, abuse, or security incidents
Enforce Taskwego policies and agreements
Resolve disputes, claims, refunds, or chargebacks
Protect marketplace trust and safety
If Taskwego is involved in a merger, acquisition, financing, restructuring, sale, or transfer of business assets, provider information may be transferred as part of that transaction.
Taskwego may use your contact information to send:
Account notifications
Booking alerts
Customer messages
Payout updates
Document verification requests
Policy updates
Security alerts
Service announcements
Marketing or promotional messages, where permitted
You may opt out of certain marketing communications, but Taskwego may still send important transactional, legal, security, account, booking, or payout-related messages.
Taskwego may store, monitor, or review communications between providers and customers for support, safety, fraud prevention, quality control, dispute resolution, and policy enforcement.
Providers should use customer information only for the purpose of managing and completing Taskwego bookings. Providers may not use customer contact information for unauthorized marketing, spam, harassment, unrelated business offers, or off-platform solicitation.
Customers may be able to rate and review providers after completed services. Reviews may be visible on the Taskwego platform.
Taskwego may use ratings, reviews, complaint history, cancellation history, response time, completion rate, and other performance information to improve search results, marketplace quality, provider visibility, and customer trust.
Taskwego may remove or moderate reviews that violate platform policies, appear fraudulent, contain abusive content, or are unrelated to an actual service experience.
Taskwego may use cookies, pixels, software development kits, analytics tools, and similar technologies to:
Keep providers logged in
Remember preferences
Improve app and website performance
Analyze provider usage
Prevent fraud and unauthorized access
Measure marketing effectiveness
Improve service matching and platform features
Support security and troubleshooting
Providers may adjust cookie or tracking settings through browser or device settings. Some features may not work properly if cookies or tracking permissions are disabled.
Taskwego keeps provider information for as long as reasonably necessary to:
Operate provider accounts
Maintain service listings
Process bookings and payouts
Resolve disputes, refunds, and chargebacks
Prevent fraud or misuse
Comply with legal, tax, accounting, and regulatory obligations
Enforce Taskwego policies and agreements
Improve marketplace safety and reliability
After a provider account is closed or deleted, Taskwego may retain certain information where required or allowed by law, including transaction records, tax records, dispute history, fraud prevention records, and legal compliance documentation.
Taskwego uses reasonable administrative, technical, and organizational safeguards to help protect provider information.
However, no website, app, payment system, internet transmission, or electronic storage method is completely secure. Taskwego cannot guarantee absolute security.
Providers are responsible for protecting their account login credentials and notifying Taskwego immediately if they suspect unauthorized account access.
Depending on your location and applicable law, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of certain information
Request a copy of your information
Opt out of certain marketing communications
Limit certain location permissions
Object to or restrict certain processing
Appeal certain privacy decisions, where applicable
Opt out of certain targeted advertising or sale/sharing of personal information, where applicable
To make a privacy request, contact Taskwego using the contact information listed below. Taskwego may need to verify your identity before processing certain requests.
Providers may request account deletion through available account settings or by contacting Taskwego support.
Deleting a provider account may remove or disable your public profile and service listings. However, Taskwego may retain certain information when necessary for legal compliance, tax records, payout records, fraud prevention, dispute resolution, chargeback handling, customer safety, or legitimate business purposes.
Taskwego may retain provider verification records, including identity documents, licenses, certifications, business information, insurance documentation, and compliance records, for as long as reasonably necessary to protect customers, providers, and the platform.
Verification records may be used to evaluate eligibility, investigate disputes, prevent fraud, comply with law, and maintain marketplace safety.
Providers should only submit sensitive information when requested through approved Taskwego channels.
Sensitive information may include identification documents, tax information, bank or payout information, licenses, insurance documents, or other legally protected information.
Taskwego asks providers not to upload unnecessary sensitive information into public profiles, service descriptions, messages, reviews, or portfolio images.
Taskwego may connect with third-party services, including payment processors, app stores, map services, verification providers, analytics tools, social media platforms, and external websites.
Taskwego is not responsible for the privacy practices, policies, security, or content of third-party services. Providers should review third-party privacy policies before submitting information to those services.
Taskwego may be accessed by providers in different cities, states, and countries. Privacy laws vary by location.
If you use Taskwego outside the United States, your information may be processed in the United States or other countries where Taskwego, its hosting providers, payment processors, or service vendors operate.
By using Taskwego, you understand that your information may be transferred, stored, and processed in countries that may have different privacy laws than your country of residence.
Taskwego is not intended for children under the age of 13. Providers must be legally old enough to create an account, enter into agreements, provide services, receive payouts, and operate as a provider under applicable law.
Taskwego does not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.
Taskwego may update this Partner / Provider Privacy Policy from time to time. When changes are made, the “Last Updated” date may be revised and the updated policy may be posted on the platform.
Continued use of Taskwego after the updated Privacy Policy is posted means you accept the revised policy.
For provider privacy questions, account requests, document concerns, data access requests, correction requests, deletion requests, or other privacy matters, please contact Taskwego through the official support channels provided on the platform.
Email: support@taskwego.com
Website: https://taskwego.com